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DTSTART;VALUE=DATE:20160907
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UID:312-1473206400-1473379199@www.allumno.com
SUMMARY:Understanding What Your Customer Wants
DESCRIPTION:In order to stand out from the crowd\, companies are placing an increasing emphasis on developing new products\, new services and new ways of working. However\, few innovations really seem to perform to their expected potential. Often this is because of a lack of the real insight into customer needs that is required to understand what products and services they require. \nThis critical course builds on the foundation of Big Data and explores the process of obtaining real customer insight we discuss how it can be used best to support the process of developing innovative customer propositions that will drive customer loyalty and retention and a healthy bottom line. \nCourse Outline \n\nWhat customer Insight is and how it is derived\nThe Importance of Customer Insight in today’s world economy\nHow to generate Customer Insights (Methodology)\nChallenges facing organisations of capturing insights and how to overcome them\nExplaining the process between Insights and Innovative Product Development\n\nClick here to register your interest
URL:https://www.allumno.com/event/understanding-what-your-customer-wants-6/
LOCATION:London\, Venue to be confirmed
CATEGORIES:Customer Insights
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