Cloud | Telecoms | Customer Solutions

Cloud | Telecoms | Customer Solutions

In today’s digital world, the pace of change and innovation is both exciting and fast paced. This includes cloud, telecommunications, broadband and customer contact technologies that organisations are increasingly adopting.

The challenge many businesses face is ensuring that they have the right solutions for their operations which are affordable and cybercrime resilient.

Allumno has direct agreements with the worlds leading tier 1 cloud and telecoms providers and is best placed to advice on the optimal solution for your business. We are your one stop shop for independent and objective advice on the best provider, the best solution or combination of providers.

See the most popular services provided

Cloud Services

  • Unified Communications as a Service (UcaaS) – Feature-rich UCaaS enables cloud-based UC that is resilient, scalable and available anywhere in the world–on any device you use
  • Network as a Service (NaaS) –  Is a turnkey solution for securely connecting branch offices and remote workers to their Private IP network. Services can be mixed and matched to deploy seamless global hybrid networks. Also ideal for business continuity plans or a stop-gap solution.
  • Global Wi-Fi Providing secure enterprise grade access to 57 million Wi-Fi hotspots worldwide in over 120 countries. 
  • Intelligent SIP trunking –  Enhance legacy PBX equipment with feature-rich Intelligent Session Initiation Protocol (SIP) Trunking enabling enterprises to easily transform their voice systems into feature-rich UC to enable a truly mobile workforce.
  • Hosted Call Centre – Enables call center agents to be geographically distributed working anywhere, from home, or a satellite office.
  • WebRTC – open web framework for real-time audio, video and data streaming from any web browser.
  • Global Presence -Enables global enterprises to operate all their domestic and international locations with a unified dial plan over a single call platform.
  • Cloud Back up –  gives you the ability to manage backups from virtually anywhere and anytime through any web browser, restoring your company’s vital data is made simple.
  • Cloud Managed Solutions – Private, Public or Hybrid, PBX

Telecoms & Broadband

  • Broadband Services
    • Enterprise – High speed- Ultra Fast business internet for high-performing businesses. Also providing industry tailored solutions for the information intensive users of our key industry verticals:
      • -Capital markets/financial services
      • -Media services
      • -Mobile Network Operators ( Mobile Backhaul)
      • -Cloud service providers
    • SME – managed  office includes data, voice, and business applications such as Microsoft® Office 365, data backup and security.
  • Connected Voice Telecommunications – A range of dedicated hosted communication variants, MPLS IP VPN
  • Conferencing – Unlimited all-in-one web, video & audio conferencing solutions and much more.
  • Data Centers– Multinational corporations implementing virtualised desktops or SaaS provider migrating from an all-public to a hybrid cloud infrastructure all require the dense interconnections and more than 145  data centres across different regions to ensure high availability of services and faster application response times.
  • Fibre Offering a full suite of managed dedicated fibre and connectivity services from Ethernet & SDH Services through to High Bandwidth Ethernet & Wavelength

Customer Insights

  • In- Store digital customer feedback solutions enabling retail outlets to capture customer feedback in real time with cloud based management reporting.
  • Enterprise wide customer CSAT and NPS solutions designed to collate and analyse customer feedback from all customer touch points including web, sms and in store.

Customer Value

  • Campaign Management Solutions
    • Cloud Based Rewards technology enabling companies with large customer bases to engage with hyper targeted campaigns, driving customer loyalty.
  • Cyber Security
    • Unified Cloud Services – Simple-to-install, network behavior analysis-based security platform enables industrial-strength security applications to share and correlate massive amounts of data over long periods of time, identifying stealth reconnaissance activity and stopping data ex filtration.
    • Managed Firewalls – Integrated web filtering, block of rate limit applications, advance threat protection (APT)
    • IP/DP (Intrusion Detection / Intrusion Prevention) – capability utilizes intelligent packet inspection and capture system recognising suspicious packets for further behavior analysis.

Contact us today for a free audit of your current telecoms and cloud services

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